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Consultant Care Representative - Mary & Martha

Date: Jun 21, 2019

Location: Siloam Springs, AR, US, 72761

Company: Hallmark

DaySpring, a subsidiary of Hallmark Cards, is a leading marketer and distributor of Christian products and gifts. DaySpring products are sold in Christian retail stores, mass market and internet retailers, card and gift stores, and other outlets in the United States and 60 countries worldwide. Through Mary & Martha, DaySpring’s Direct to Sales company, we offer independent consultants an opportunity to build a business, build others and live out their faith. Based in Siloam Springs, Arkansas, DaySpring employs over 260, offers more than 6,000 products, and touches more than one billion people annually. Our vision: “We want to see every person experience and express the life-changing message of God’s love.”

Be a part of this generation of women who are radically re-imagining what their homes are all about – and seeing the way they live and the way they use their homes transformed. We want to challenge the illusion of perfection and just be real about our hectic lives.
 

Mary & Martha is DaySpring's direct selling business! We serve the needs of thousands of independent consultants across the nation, teaching them "Meaningful Entertainment...Made Simple". Within the business, we perform as generalists, appreciating that each person must understand (to a certain extent) the functions of each other's role so that we can work together to achieve our goals. Mary & Martha is a growing business with ambitious goals to bring great financial growth to DaySpring. It is an exciting fast-paced atmosphere where decisions/results are seen immediately because of the direct connection with the consultants and their Consumers.

 

JOB DESCRIPTION
This is a part-time position, working approximately 20 hour per week. The general duties of the Consultant Care Representative position are:

  1. Assisting Mary & Martha Consultants by phone and email.
  2. Report and Administrative support, cross training.
  3. Processing Returns
  4. Insuring New Consultants are assigned appropriately
  5. Other reasonably related duties as assigned

 

REQUIREMENTS
To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields.  Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.  Individual file size attachment limit is 10 MB.

 

BASIC QUALIFICATIONS 

  • High School degree or GED
  • 1 year of customer service experience

 

PREFERRED QUALIFICATIONS

  • Strong written/ verbal communication skills
  • Detail orientation
  • Good decision-making skills
  • Computer Savvy
  • Preferred experience in customer support
  • Multi-tasking ability
  • High accountability
  • Personable attitude toward internal & external customers

 

This is a part-time position, working approximately 20 hours per week.

 

DaySpring is an equal opportunity employer.  Disability/Veteran.  Principals only please.


Nearest Major Market: Fayetteville

Job Segment: Retail Sales, Administrative Assistant, Direct Sales, Retail, Part Time, Administrative, Sales