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DaySpring Demand and Inventory Planning Director

Date: Apr 19, 2021

Location: Siloam Springs, AR, US, 72761

Company: Hallmark

DaySpring, a subsidiary of Hallmark Cards, is a leading marketer and distributor of Christian products and gifts. DaySpring products are sold in Christian retail stores, mass market and internet retailers, card and gift stores, and other outlets in the United States and 60 countries worldwide. Through Mary & Martha, DaySpring’s Direct to Sales company, we offer independent consultants an opportunity to build a business, build others and live out their faith. Based in Siloam Springs, Arkansas, DaySpring employs over 260, offers more than 6,000 products, and touches more than one billion people annually. Our vision: “We want to see every person experience and express the life-changing message of God’s love.”

The Demand & Inventory Planning Director is responsible for defining, developing and executing comprehensive and integrated demand planning and inventory management strategies to deliver profitable revenue growth for DaySpring. 


The incumbent establishes and is accountable for the alignment of demand and inventory decisions with the strategies correlated to consumer and customer interests, financial objectives, and supply chain strategy.
This leader develops, manages, and motivates a team of demand and inventory planning professionals and fosters an environment with a strong results orientation and a collaborative work style, within the team and internal partner organizations to ensure principled business decision-making.   Demonstrates broad, influential leadership across job levels and/or outside of discipline.   


Strategy & Capability Development
•    Oversees all demand and inventory strategies and solutions and develops the capabilities required to deliver on the consumer and customer strategies.
•    Understands and embeds demand and inventory industry practices, principles and processes within the organization. Define and drive work processes to systematize, streamline and institutionalize demand and inventory planning capabilities.
•    Collaborates with senior leadership for product categories, customer development, finance and supply chain to develop and ensure demand/inventory planning is linked to business and financial plans which includes major program activities
•    Collaborates with Product Management and Creative to develop integrated annual plan.  
•    Benchmarks against the market to develop the technology vision and plan to support the necessary systems and tools; Identifies schedule, process and technology improvement to enhance integrated business management.  
•    Contributes to senior leadership assessments of key opportunities
•    Establishes strong relationships with key internal stakeholders and establish key success metrics with stakeholders  


Inventory & Demand Planning
•    Determines, leads, and oversees enterprise-level inventory and demand planning at the product level
•    Directs and oversees the evaluation of forecast inputs, ensures forecast accuracy and seeks ways to continuously improve; directs forecasting and demand planning activities 
•    Directs inventory strategies, policies and segmentation methodologies for assigned businesses; oversees and ensures that individual finished goods production/procurement decisions are made in accordance with inventory policies (including asset management, serviceability, segments, lot size, etc.) and oversees compliance with the supply network strategy related to internal/external allocation and allocation among internal plants
•    Directs forecasting activities, which forms the basis for timely and accurate corporate sales plans and production and distribution requirements; Incorporates demand relative to new or revised model lines, including the exit of existing product and merchandising solutions
•    Accountable for asset management and ensuring inventory levels are aligned to execute and deliver upon the required levels of serviceability at retail.
•    Ensures market intelligence information is gathered and accurately assessed to fine tune forecasts and gain consensus on the final forecast 
•    Stays abreast of internal/external conditions that might impact the forecast


Leadership & Talent Management
•    Embodies the spirit and principles outlined in the DaySpring Go Behavioral expectations, reinforcing them through a personal commitment and serving as a role model for others to follow; creates a culture of accountability and learning.  
•    Provides leadership and direction to the demand and inventory planning staff 
•    Establishes  clear and measurable objectives, coaches and develops staff in needed skills and capabilities in pursuit of retail growth and optimal business outcomes
•    Anticipates competencies necessary to support future inventory and demand planning practices; hires and develops talent accordingly; Facilitate changes in organization, staffing, recruiting, and training of staff.  
•    Demonstrates credible, capable managerial talents including effective, timely decision-making and collaboration throughout the organization.  
•    Develops strong, positive relationships, effective linkage and integration with key partners.


To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. Individual file size attachment limit is 10 MB.


BASIC QUALIFICATIONS (required for candidates to be considered):  

  •  Bachelor’s degree in business or related field 
  • 10 or more years of relevant business/product/finance/assortment management/supply chain experience


PREFERRED QUALIFICATIONS (optimal education and work experience):   

  • MBA or Master’s degree in relevant field preferred.
  • Previous management and leadership experience
  • APICS or other relevant certification preferred.
  • Experience with inventory and/or demand planning across Product Categories, Supply Chain, Retail, Customer Development, product management or finance
  • Experience with merchandise planning
  • Strong time management and organizational skills with ability to multi-task and prioritize workload to meet deadlines.
  • Effective written and verbal communication skills.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.


In addition to competitive salaries (and bonuses to eligible employees), our comprehensive benefits package reflects the values and culture of our company while supporting the needs of our team members.

  • Comprehensive and affordable medical, dental and vision plan
  • Flex Spending for health care
  • Company-paid life and disability insurance
  • Employee Savings Plan - 401(k) with company match
  • Profit Sharing Plan
  • Wellness Reimbursement
  • Paid time off program (PTO) combining vacation, illness and other absence into a generous bank of time and 8 paid holidays
  • Employee Assistance Program
  • Adoption assistance program
  • Opportunities to further develop your skills and education
  • Company-sponsored volunteer opportunities plus paid time off for volunteer work
  • Company-paid holidays (8 annually)
  • Tuition assistance


COVID-19. DaySpring puts its employee health and safety first with social distancing and mandatory face-masking and daily temperature check protocols in place.
DaySpring is an equal opportunity employer.  Disability/Veteran.  Principals only please.

Nearest Major Market: Fayetteville

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