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DaySpring Ecommerce Merchandising Manager

Date: May 10, 2022

Location: Siloam Springs, AR, US, 72761

Company: Hallmark

DaySpring, a subsidiary of Hallmark Cards, is a leading marketer and distributor of Christian products and gifts. DaySpring products are sold in Christian retail stores, mass market and internet retailers, card and gift stores, and other outlets in the United States and 60 countries worldwide. Through Mary & Martha, DaySpring’s Direct to Sales company, we offer independent consultants an opportunity to build a business, build others and live out their faith. Based in Siloam Springs, Arkansas, DaySpring employs over 260, offers more than 6,000 products, and touches more than one billion people annually. Our vision: “We want to see every person experience and express the life-changing message of God’s love.”


The Strategic Marketing Team champions the Brand, Mission and Consumer across the entire organization for DaySpring.  We lead with consumer insights, brand engagement and mission focus. We support key initiatives for each organization, while bringing a holistic approach to form “One DaySpring” to our consumer and partners.


DaySpring is seeking a sharp, strategically minded Ecommerce Merchandising Manager to oversee our ecommerce merchandising, content, and operations. You will be a key stakeholder in our customers’ site experience, planning site initiatives and reporting on ecommerce metrics. We will count on you to react in real time to business trends and make recommendations for future assortment and functionality decisions. 

You’ll also help champion these core disciplines on our corporate path to digital transformation, becoming an in-house expert in the customer journey and supporting our digital growth strategy. This is a highly analytical and cross-functional role that is perfect for someone who’s ready to make an impact and drive innovation in DaySpring' s online shopping experience. 

  1. Merchandising and Ecom Operations strategies: make online transactions possible 
  2. Perform ongoing data analysis to impact merchandising, site functionality, product assortment/forecasting, marketing 
  3. Collaborate with marketing, ensuring that merchandise plans support key strategic initiatives, launches, top sellers, seasonal campaigns, and trends 
  4. Achieve operational excellence through ecommerce team leadership and cross-functional partnership - fulfillment, order mgt, warehouse, demand planning/procurement, finance, tech, and design 
  5. Partner with design and tech teams to deliver iterative UX enhancements and issue resolution 
  6. Support Ecom marketplace + wholesale efforts through product detail coordination, marketing collaboration and product merchandising scheduling 
  7. With Customer Care, fuel effective response to issues and ideas with solutions and communication of, adjustments to plans 
  8. Train and develop a strong team that thrives in an ever-changing and challenging ecommerce environment
  9. Other reasonable duties as assigned.


To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. Individual file size attachment limit is 10 MB.


You must meet the following to be considered for this role:

  • 3 or more years of experience in site merchandising or ecommerce for retail or consumer products brand 
  • Bachelor’s degree


The ideal candidate will be:

  • Strategic, an analytical thinker; passionate about consumer behavior, experience, data, and insights toward problem solving 
  • Operationally minded 
  • Cross-functional team mgt and project mgt oriented 
  • A Clear communicator - writing, and in person 
  • Aware of, and enthusiastic for the DaySpring mission


In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc., and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.



In addition to competitive salaries (and bonuses to eligible employees), our comprehensive benefits package reflects the values and culture of our company while supporting the needs of our team members.


  • Comprehensive and affordable medical, dental and vision plan
  • Flex Spending for health care
  • Company-paid life and disability insurance
  • Employee Savings Plan - 401(k) with company match
  • Profit Sharing Plan
  • Wellness Reimbursement
  • Paid time off program (PTO) combining vacation, illness and other absence into a generous bank of time and 8 paid holidays
  • Employee Assistance Program
  • Adoption assistance program
  • Opportunities to further develop your skills and education
  • Company-sponsored volunteer opportunities plus paid time off for volunteer work
  • Company-paid holidays (8 annually)
  • Tuition assistance


DaySpring is an equal opportunity employer.  Disability/Veteran.  Principals only please.

Nearest Major Market: Fayetteville

Job Segment: Merchandising, Bank, Banking, Warehouse, Retail, Finance, Manufacturing