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Sr Product Manager - Platform

Date: Jan 20, 2019

Location: Santa Monica, CA, US, 90403

Company: Hallmark


Hallmark Labs is a subsidiary of Hallmark Cards, Inc based in Santa Monica, California.
We currently operate two digital subscription services, Hallmark Movies Now and
Hallmark eCards, as well as ongoing initiatives in personalized, print-on-demand
greeting cards.  We are a diverse team of innovators, creators and influencers
leveraging Hallmark’s deep experience in creating meaningful connections and
progressing it into the digital age with cutting-edge technology.
Are you great at what you do and passionate about your work?  Are you honest and
Are you a self- motivated, go-getter that likes to have fun?
If so, you are in the right place.


Are you passionate about bringing products to market that customers love - that will create emotional connections between people?  Do you agree that small everyday actions can have big positive impacts? Are you a product and project management guru who moves fast and likes to have a big impact?


Who we are...

Hallmark Labs, LLC. (a subsidiary of Hallmark), based in Santa Monica, CA, currently operates two digital subscription services, Hallmark Movies Now and Hallmark eCards, as well as ongoing initiatives in personalized, print-on-demand greeting cards.  We leverage Hallmark’s deep experience in creating meaningful connections with great sentiments, and progress it into the digital age at a rapid pace with cutting-edge technology.


Our Mission:

"We will be the company that creates a more emotionally connected world by making a genuine difference in every life, every day."


When you join Hallmark Labs, you have the opportunity to make a difference. We are a diverse team of innovators dedicated to enhancing relationships and enriching lives with state-of-the-art products.


We believe that our people are our most valuable asset. That’s why we offer comprehensive and affordable health insurance plans including medical, dental, and vision for you and your family. We also provide wellness incentives, spin classes, on-site massage chairs and bicycles, employee assistance programs, ergonomics assessments, beach days and more.


Job Description


The Product team at Hallmark Labs, Platform is looking for a passionate, talented, and experienced product expert who will dig into the technical details to ensure that implementation meets expectations.  You will be focused solely on backend microservices, infrastructure, and security while managing expectations and new feature requests from cross functional product teams using the platform services.


This job includes the following responsibilities:


  • Gather technical and business requirements and translate them into clear and defined user stories actionable for our developers.
  • Work cross functionally to prioritize, lead, coach, support, and inspire as needed to support new initiatives.
  • Identify dependencies and be able to prioritize and generalize feature requests to ensure the platform initiatives support most posible digital properties using the services
  • Work with 3rd parties / external technology partners and collaborators as needed.


Who we think would be a fit…


We are looking for someone who thrives on the technical aspects of product management to bring successful products to market.  You might have worked at large top name companies, but you prefer small nimble companies with tight knit cross-functional teams that focus on getting stellar products to market quickly. You have the skills and experience, but you still love to learn - and you want to work with super talented folks to build great products


Basic Qualifications:


  • Bachelor's degree in Computer Science or 3+ years professional work experience
  • 3+ years leading a product relying on API services and facade layers or Apigee
  • 2+ years of professional software engineering experience
  • 3+ years of professional experience with Agile Product Management


Preferred Qualifications:


  • Familiar with JSON and XML
  • Experience with micro-service architecture
  • Familiar with PHP, Golang, and Node.JS
  • Experience with SQL and NoSQL databases
  • Experience with Apigee and Kafka
  • Familiar with Oauth and other authentication protocols
  • Exceptional communication skills both written and in person.
  • Experience working at startups; working at consumer-facing technology companies; subscription-based services with e-commerce experience strongly preferred


This is a progressive role that will be filled at the level based on the skills and experience of the selected candidate.


Application Instructions...


To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. Individual file size attachment limit is 10 MB.


In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, education verification and satisfactory reference and background checks.




Excellent medical benefits
401(k) match up to 5%
Life insurance policy for every employee, at no cost
Fitness reimbursement
Cell phone and home internet reimbursement
Carpool and parking pass cash-out program
Generous maternity/paternity leave
Employee assistance programs

Fully stocked kitchen with fresh fruit and delicious snacks and beverages
Monthly catered lunches
Soft serve machine 24/7
Great eateries close by, oh, and we’re near the beach!

Massage chairs and bicycles
Onsite free parking
Company events
Flexible PTO
Flexible work hours/work from home
Professional development
Education reimbursement

Hallmark Labs is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.


Nearest Major Market: Los Angeles

Job Segment: Marketing