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Dev Ops Engineer

Date: Nov 10, 2021

Location: Kansas City, MO, US, 64060

Company: Hallmark

Posting End Date: 
Job Band / Grade: SRPR.EX
Number of Openings: 1






Come join us. You’ll add value to one of the world’s most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content, and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product, and person we touch.  Our overarching enterprise D&I Framework and plans demonstrate our belief and value in having a diverse and inclusive workforce. Hallmark’s D&I efforts will continue to represent ongoing progress and reinforce our commitment, as will our intentional focus on bringing more diverse talent into our business and onto our teams.




The Digital Center of Excellence (DCOE) is the organization within Hallmark Technology that is responsible for:

  • Building a world-class, consumer-focused caring platform that enables Hallmark’s lines of business (LOB) across the enterprise (Crayola, Crown Media, Hallmark Global) to accelerate their direct-to-consumer product strategies
  • Developing a Cloud-first, multi-tenant digital platform that provides capabilities and services, such as a unified Hallmark Profile, Product Recommendations, Global Payment services, etc.
  • Building, securing, and operating digital consumer products for Hallmark’s LOBs
  • Scaling development capabilities to build for Hallmark’s future


As a member of the DCOE group, you'll partner with high functioning, high-energy teams of cross-functional disciplines that bring products like Hallmark.com and our Hallmark Gold Crown Omnichannel network to life for our consumers. With a consumer-first focus, this group delivers impactful digital solutions that have a direct impact on consumer brand engagement and retention in the digital space, which results in revenue growth and brand relevance.




You're a hands-on DevOps Engineer ready to join the DCOE’s Engineering team. Your primary responsibilities include infrastructure development and maintenance of the DCOE’s AWS platform.  In addition, you’ll provide insight to cross-functional colleagues (e.g. Architecture, Development, Product, UX, Security) about technical requirements and limitations encountered as development meets infrastructure. 



As a DevOps Engineer in the team, you will work with a team of DevOps Engineers to support software development; where automation, IaaS, security, and resiliency are paramount. Your primary focus will be on building and maintaining an infrastructure for a multi-site development team including source code repository, release tools, scripts, packaging, and deployment tools.
You will own customer-facing/production infrastructure as well as Development, QA, and Staging environments.  In addition to the basics listed above, this also includes monitoring/alerting, vulnerability management and patching, automation, Infrastructure as Code (IaC), and representing/working with other departments to ensure we’re supporting the business in a scalable manner to support the growing consumer base.  We love innovation, and support efforts that provide automated systems for the purpose of 99.99% uptime.



The following is required to be considered for this role:

  • B.S. degree  in Computer Science or related fields, or equivalent experience
  • 2+ years experience with a cloud provider such as AWS, Azure, GCP, etc.
  • Experience with cloud security best practices.
  • Experience working with a team of infrastructure engineers in a 24x7 environment.
  • Held a prior role with responsibility for high scalability/availability systems, security, and systems support in a heterogeneous infrastructure environment.



Your resume will stand out if you have:

  • 2+ years experience with AWS strongly preferred
  • Experience in a Cloud DevOps Engineering team strongly preferred
  • Experience with Shell, Python, and Golang.
  • Experience with Terraform, and CloudFormation.
  • Experience with Kubernetes.
  • Experience with continuous integration tools such as Gitlab and Jenkins.
  • Experience with configuration management tools such as Ansible, Puppet, or Chef.
  • Experience with CloudWatch, Datadog, ELK, Grafana, Zabbix, other open-source/cloud-ready tools.
  • Experience with implementing disaster recovery, capacity planning, monitoring/alerting of availability/performance, and log aggregation and event management systems.
  • Proficiency in TCP/IP networking architecture and other core network technologies (DNS, HTTP, Routing, Firewalls, Load Balancers, etc.).
  • Familiar with both SQL and NoSQL technologies such as MySQL, MongoDB, Redis, DynamoDB.
  • Familiar with Agile processes and DevOps manifesto.



This is a progressive role that will be filled at the level based on the skills and experience of the selected candidate.


Interested? Follow the application instructions below to apply.



You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. 


In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.



At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.

Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.

Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.


Nearest Major Market: Kansas City