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REMOTE Oppty: Customer-360 Technical Lead - Architect II

Date: May 19, 2021

Location: Kansas City, MO, US, 64108

Company: Hallmark

Posting End Date: 01/11/2021
Number of Openings: 1






Come join us. You’ll add value to one of the world’s most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product and person we touch.  Our overarching enterprise D&I Framework and plans demonstrate our belief and value in having a diverse and inclusive workforceHallmark’s D&I efforts will continue to represent ongoing progress and reinforce our commitment, as will our intentional focus on bringing more diverse talent into our business and onto our teams. Hallmark has been recognized as one of Forbes and Statista 2020 Best employers for Diversity, Women and New Graduates.


Hallmark is looking for a certified Customer-360 Technical Lead - IT Architect II to join our Hallmark Marketing/Loyalty team.  The Hallmark Marketing Technology team is responsible for designing, developing and delivering innovative and iterative digital solutions that respond to the evolving business needs and drive business results.  

This is a great opportunity within the Hallmark Global IT division to be on the front-line of enabling strategic business change at Hallmark.  

The Customer-360 Technical Lead will manage and grow a team of on-shore developers to deliver digital solutions that enable the Hallmark Global business. You will work as part of an Agile Scrum team to understand business needs and subsequently design and build digital solutions and capabilities within MuleSoft, AWS, Teradata and Informatica systems. Asla  leader of the development team,  you will: 

  • Apply technical knowledge to solve complex problems, weigh the considerations of deploying using clicks/declarative versus code and ensure development guidelines are met to grow and maintain a stable Marketing/Loyalty ecosystem.  
  • Collaborate with various stakeholders, including Marketing Product Owners, consultants, contractors and on-shore/off-shore resources to design solutions - accomplishing desired business outcomes
  • Oversee and manage system integrations, administration, analysis, design, and coding
  • Partner closely with corporate information security, enterprise architecture, shared services and project managers in developing solutions, ensuring policy compliance and strategic alignment in our dynamic environment.


Our ideal candidate would be a developer who is strong in the following skill-sets:

  • .Net
  • MuleSoft
  • JavaScript 
  • Informatica ETL (C360/MDM)
  • AWS Glue 
  • AWS Go
  • AWS EC2
  • Ability to creatively problem solve
  • Ability to communicate effectively with business leaders (non-technical staff)
  • Saleforce Marketing Cloud (Preferred, but not required)


To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. Individual file size attachment limit is 10 MB.


Basic Qualifications

Bachelor's Degree in a technology field or 3+ years in an applications development and/or integration role 

Proficiency in 3 or more back-end programming languages.

Experience in ETL processes. 

Familiarity with database technology. 

Experience with developing against a SaaS and/or cloud-based application

Experience with Agile Planning tools such as Azure DevOps or Jira.

Minimum of 10 years of information technology experience.


Preferred Qualifications 

MuleSoft Experience
Informatica ETL C360/MDM Experience
AWS ETL, GO, Glue Experience
JavaScript Experience
Teradata Experience
Experience leading development projects
Experience working in an Agile environment and on an Agile work team
Track record of succeeding in a fast-paced environment; successfully navigates change
Excellent communication skills (verbal and written) with all levels and on/off-shore support
Excellent analytic skills
Results focused and works with a high degree of self-direction


In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and checks.




At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.

Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.

Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.


Nearest Major Market: Kansas City