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Senior Operations Manager (Stock/Warehouse)

Date: Nov 21, 2021

Location: Liberty, MO, US, 64068

Company: Hallmark

     reqid: 102542 


You need a job. You want a career. Working someplace you can be yourself and belong while creating something that makes a difference. Something that makes the world a better place. Perfect timing. Hallmark is looking for someone like you.


People rely on us to help them connect and express their emotions through products and services that enrich lives every day. They trust that we know their needs and that we are focused on innovations that will allow them to enhance their relationships. We have a competitive mindset and “play to win” with our retailers and consumers. We work with courage and conviction, always seeking to adapt and learn. It is an exciting time to be in the Greetings business at Hallmark! 


Operations Manager (Stock/Warehouse)


The Operations Manager is responsible for managing distribution area activities as required to meet quality, cost and service objectives in a distribution environment.  The Operations Manager drives strategic lean initiatives to improve overall performance of their area.  The Operations Manager is responsible for executing distribution processes which include warehouse, stock and corrugate operations.


The Operations Manager promotes and implements strategic direction, champions significant changes in receiving, storage and replenishment processes and participates in implementing various cost-effective productivity methods to positively impact the Hallmark business.  The Operations Manager maintains strong relationships with plant management, key business partners and others who may affect productivity within their area.  The Operations Manager must be adept at managing broad processes and be highly effective at leading problem solving.  Possesses technical expertise and leadership for the implementation of innovative processes with a special emphasis/proficiency on the LEAN tools and innovation in distribution processes.  The Operations Manager possesses knowledge in best practice methods of receiving storage and replenishment.  The Operations Manager takes the initiative to mentor new supervisors and staff in his/her area.  They take the lead and coach regarding improvement activities, Kaizen events, and other problem-solving opportunities including safety initiatives. The Operations Manager will engage their employees through exceptional and transparent communication.



To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields.  Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.  Individual file size attachment limit is 10 MB.


In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.



  • Bachelor’s Degree or 4+ years of operations leadership experience



  • Bachelor’s degree in supply chain, engineering, or production operations
  • Experience in logistics, material handling or order fulfillment
  • Experience managing in a manufacturing and/or distribution environment
  • Strong influencing skills to lead, coach and mentor individuals and teams
  • Strong organizational skills and attention to detail
  • Strong communication skills –includes both verbal and written
  • Decision-making and sound judgment
  • SAP knowledge and experience
  • Project management experience
  • Familiarity with principles of LEAN



  • This position manages a 3-shift operation, therefore some flexibility in hours is necessary. The work schedule is Monday – Friday.
  • The Hallmark Liberty Distribution Center is located 20 miles north of downtown Kansas City, Missouri. The Distribution Center has an onsite café and card shop.




At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.

Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.

Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.


Nearest Major Market: Kansas City

Job Segment: Stock, Warehouse, Warehouse Manager, Plant Manager, Retail, Manufacturing