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Omnichannel Specialist

Date: Oct 5, 2021

Location: Bentonville, AR, US, 72712

Company: Hallmark

     reqid: 103939 

HALLMARK - WHEN YOU CARE ENOUGH YOU CAN CHANGE THE WORLD

 

Come join us. You’ll add value to one of the world’s most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product and person we touch.  Our overarching enterprise D&I Framework and plans demonstrate our belief and value in having a diverse and inclusive workforceHallmark’s D&I efforts will continue to represent ongoing progress and reinforce our commitment, as will our intentional focus on bringing more diverse talent into our business and onto our teams.

 

BENEFITS AND PERKS:
At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.

Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.

 

WHEN YOU CARE ENOUGH YOU CAN CHANGE THE WORLD.

Hallmark is a company rooted in connecting people. We care for our employees, our communities, and our world. A career at Hallmark means you get to make a big impact and create something that can make a genuine difference. We’re looking for people who want to continue to carry our vision forward.

 

OVERVIEW:

Now is the time to join Team Walmart - be part of a dynamic team, innovating in all retail spaces working with the world’s biggest retailer who is growing leaps and bounds!

 

THE OMNI-CHANNEL SPECIALIST IS RESPONSIBLE FOR:

The Omni-Channel Specialist plays an essential role in the Walmart customer relationship. This position is accountable for managing all Hallmark modular information and creating an effortless customer experience for any Walmart partners supporting mods.  This role will represent Hallmark to the Walmart merchant team, Walmart modular team, senior replenishment managers, Walmart finance, and Walmart dotcom processors as well as assist with managers working with the Walmart merchants.

In the role, you will:

  • Manage information, ensuring accuracy at every step, from multiple departments across the Hallmark network related to items sold to Walmart both in-store and online.

  •  Work alongside the Walmart Merchant team to support seasonal merchandise planning, prep for buyer meetings, and preview modular sets in the Walmart Layout Center.

  •  Manage all aspects of ensuring accurate information is submitted to Walmart's QMS system.

  • Create and maintain purchase orders for .com product for timely submission to Walmart.

  • Work cross functionally to ensure each .com product has all of the information required by Walmart to successfully show up on Walmart.com.

  • Conduct regular shopper experience site audits and develop shopper insights based on audits.

 

BASIC QUALIFICATIONS:

  • Bachelor's degree or 4 years of work experience 

 

PREFERRED QUALIFICATIONS:

  • Experience using Walmart programs such as Item 360, Retail Link, NOVA, and QMS

  • Experience using Microsoft products (Excel, PowerPoint, Word, Outlook, Teams, OneDrive)

  • Retail Link certification or recent work experience

  • Prior experience working with online item attribution

  • Excellent time management skills

  • Excellent prioritization skills

  • Prior customer service experience

  • Good communication skills

  • Good organizational skills

  • Strong attention to detail

  • Curiosity to learn

 

ADDITIONAL DETAILS:

This position is located in the Bentonville/NW Arkansas area and can be hybrid but cannot be fully remote. This role will have required work on-site in Bentonville, and should therefore reside within commuting distance.

 

Interested? Follow the application instructions below to apply.

 

APPLICATION INSTRUCTIONS:

You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

 

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.

 

 

 

BENEFITS AND PERKS:
At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.

Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.

Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.

 


Nearest Major Market: Fayetteville