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Hallmark Visitors Center Ambassador

Date: Jan 7, 2019

Location: Kansas City, MO, US, 64108

Company: Hallmark

 

 

 

WHO WE ARE

The Hallmark Visitors Center is located in Crown Center and attracts more than 150,000 visitors annually, including consumers, employees, political leaders, and international dignitaries. The Visitor's Center is an extension of the Hallmark brand and showcases Hallmark's history and products using presentations, creative displays, exhibits, and fun activities to help guests learn more about the company.
DOES THIS DESCRIBE YOU?

The Visitors Center Ambassador welcomes guests to the Hallmark Visitors Center. An advocate for the Hallmark brand, they are friendly and polite with the ability to find answers quickly and provide good customer service to guests. This role interacts face-to-face with the public while monitoring guests to assure safe and proper use of the facility. They will greet guests, answer visitor's questions, and resolve visitor complaints and disputes in a caring matter. The Visitors Center Ambassador takes pride in treating all children and adults with respect and dignity.

IN THIS ROLE YOU WILL:

The Visitors Center Ambassador will become an expert on Hallmark, its products, and it's history. Some of the job responsibilities include:

  • Greet and interact with vistors and guests
  • Host corporate VIP guided tours and receptions
  • Acquire complete knowledge of Hallmark's history and verbally communicate it to visitors
  • Occassionally work after hours for special events and receptions
  • Resolve and mediate visitor disputes and questions by communicating in a calm and polite way
  • Perform exhibit maintenance checks at the end of each day, including going through the exhibit with a daily maintenance sheet, checking on light bulbs and exhibit pieces, and occassioally cleaning or repairing exhibit displays

This is a part-time, one day per week position during the day. Incumbent must be able to work one or more Saturdays per month.

Interested? Follow the application instructions below to apply.

APPLICATION INSTRUCTIONS:

You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. 

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

  • High school diploma or GED
  • 1 year of experience working in customer service
  • Ability to consistently walk or move from one location to another
  • Ability to occassionally lift, carry, or transport items from one location to the next
  • Able to work a one day per week schedule, including one or more Saturdays per month

PREFERRED QUALIFICATIONS

Your resume and portfolio/application will stand out if you have:

  • College degree preferred
  • Knowledge of Hallmark and its products
  • Friendly, polite, and customer-focused
  • Ability to learn new information quickly and find answers with minimal guidance
  • Experience with face-to-face guest interaction
  • Strong verbal communication skills

 

 

BENEFITS AND PERKS:
At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.

Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.

Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.

 


Nearest Major Market: Kansas City

Job Segment: Part Time