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Ice Rink Attendant - (On-call)

Date: Sep 1, 2017

Location: Kansas City, MO, US, 64108

Company: Hallmark

Posting End Date: 11/15/2017
Job Band / Grade: CC1
Number of Openings: 20

Crown Center is a vibrant multi-use complex, which includes retail shops, two hotels, offices and special attractions - an exciting place where people live, work and play.  It is located near the corporate headquarters of Hallmark Cards, Inc. and attracts thousands of visitors every year.



The Crown Center On-call Ice Rink Attendant monitors and assists customers, ensures customers skate in a safe manner according to the posted rules, and serves as the first point of contact in case of injury.  The On-Call Ice Rink Attendant monitors the surface of the ice, fill in holes, reports problem areas to the Zamboni drivers to ensure a quality skating experience for the customer.  

The On-call Ice Rink Attendant interacts and welcomes customers to the Pro Shop, issue skates, and advise of proper fit and lacing techniques.  The On-call Ice Rink Attendant operates a cash register at the main entrance of the Pro Shop and / or in the concessions area.  The incumbent must be knowledgeable of proper food handling techniques and health department regulations for the concessions area.  The On-call Ice Rink attendant restocks the concessions area, shovel snow and ice around the rink, remove trash and clean tables.

The Ice Terrace is open to the public 7 days a week.

November thru January:

Sunday - Thursday:  10:00am - 9:00pm 

Friday & Saturday:  10:00am - 11:00pm

February & March:

Monday - Thursday:  12:00pm - 9:00pm

Friday:  12:00pm - 11:00pm

Saturday:  10:00am - 11:00pm

Sunday:  10:00am - 9:00pm

On-call Ice Rink Attendants must be flexible and available to work day or evening shifts.  Work schedules will vary between the hours of 9:00 am to midnight through the week and on the weekend.


To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields.  Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.  Individual file size attachment limit is 10 MB.
In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.


  • High School Diploma or GED or equivalent OR must be at least 16 years of age and currently working towards a High School Diploma or GED or equivalent


  • Customer Service experience or working with the public
  • Ability to communicate effectively with customers and co-workers
  • Excellent interpersonal skills
  • Must display a high level of maturity and the ability to handle a variety of situations when working with the public
  • Ability to ice skate
  • Must be able to work in varied temperatures (hot and cold); work around moving machinery; work in a busy, crowded, noisy environment
  • Ability to continuously stand, walk, bend; frequently lift up to 20 pounds


  • The On-call Ice Rink Attendant position is located at Crown Center in Kansas City, Missouri.
  • The Ice Terrace is open to the public 7 days a week.
  • On-call Ice Rink Attendants must be flexible and available to work day or evening shifts. Work schedules will vary between the hours of 9:00 am to midnight during the week and on the weekend.
  • Relocation will not be provided.


Crown Center is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.