Manhattan Functional Configuration Technician

     reqid: 32644 

WHEN YOU CARE ENOUGH YOU CAN CHANGE THE WORLD.

Do you want to work for a one of the world's most trusted and recognized brands? Hallmark is a company rooted in connecting people. We care for our employees, our communities, and our world. A career at Hallmark means you get to make a big impact and create something that can make a genuine difference. We’re looking for people who want to continue to carry our vision forward.

At Hallmark our Information Technology (IT) division is vital to helping Hallmark win in the marketplace. We play a leadership role in identifying, developing and managing technology and process solutions; we pro-actively partner with business areas to develop new capabilities, build reliable solutions and efficiently manage the corporation’s investment in technology and end-to-end processes.

WE ARE LOOKING FOR:

The Manhattan Functional Configuration Technician is responsible for installation support, configuration, and maintenance of Manhattan Associates Warehouse Management systems. Analysts in this position assist in planning, designing, implementing features, running, and adjusting the WM systems across a variety of facilities. This role interacts with IT development teams, configuration teams, various technical teams, vendors, and business stakeholder to optimize the use of Manhattan Associates applications.  Analyst in this role merge business process and technical concepts together to innovate creative solutions to business problems and objectives. 

IN THIS ROLE YOU WILL:

• Install, test, and support technical patches and conducts upgrades.
• Troubleshoot problems that may arise in solutions and propose multiple options (and associated plans) for resolution.
• Work independently or in teams and can effectively gain insight and develop solutions to meet the business needs.
• Have a positive attitude and ability to build strong relationships within the company and with external partners.
• Demonstrates ability to understand business functionality and translate it into application requirements.

Interested? Follow the application instructions below to apply.

APPLICATION INSTRUCTIONS:

You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. 

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• Bachelor's Degree in Computer Science, Information Systems, or Logistics. 
• 5+ years’ Manhattan Associates WM experience.
• 5+ years’ Warehouse Management Applications experience across any platform.
• 3+ years’ experience Manhattan Associates upgrades, migrations, and implementations.
• 3+ years’ experience installing, supporting, and securely administering WM peripheral devices. (Printers, Scanners).
   

PREFERRED QUALIFICATIONS

Your resume will stand out if you have:

• Functional understanding of Distribution to include, but not limited to Receiving, Returns, Inventory Management, Transportation Management, Soft Manufacturing, Kitting, Freight Charge Management, Picking, Packing, and Shipping.  
• Knowledge of multiple business areas/processes, applications, and ability to solve complex End to End business problems.
• Mastered ability to merge business process and technical concepts together to innovate creative solutions to business problems and objectives.
• Mastered ability to adapt quickly to changing business requirements.
• ERP Experience and familiarity with SAP or JDA relevant applications.

BENEFITS AND PERKS:
At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.

Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.

Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.