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Program Assistant

Date: Mar 23, 2021

Location: Kansas City, MO, US, 64108

Company: Hallmark

     reqid: 86947 



Come join us. You’ll add value to one of the world’s most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product and person we touch.  Our overarching enterprise D&I Framework and plans demonstrate our belief and value in having a diverse and inclusive workforceHallmark’s D&I efforts will continue to represent ongoing progress and reinforce our commitment, as will our intentional focus on bringing more diverse talent into our business and onto our teams. Hallmark has been recognized as one of Forbes and Statista 2020 Best employers for Diversity, Women and New Graduates.


The Program Assistant will provide executional support to the Gold Crown Greetings & Retail Experience team.   He/she will focus on securing samples and model line to support new programs and test initiatives.  The incumbent will be responsible for pulling and maintaining standard reports to hand-off to the team for further analysis and decision making.  He/she will also set displays for test purposes and perform administrative duties to aid the Category team as they prepare programs for sample and execution. Strong attention to detail, a self-starter mentality and the ability to prioritize daily task lists is critical to success in this role.Functional knowledge and context of Hallmark processes, systems and structure will help this individual add value quickly.   


This role will:
1. Collect and ensure the timely delivery of Greetings samples to support new programs.  This includes of submitting requests for mockups, organizing digital samples & placing orders for existing product. 
2. Gather and organize samples, SKU lists and/or visual model lines across product categories (Greetings, Gift Wrap, Ornaments & Gifts) for Gold Crown front-of-store & featured space solutions.
3. Maintain and update standard Social Expressions system reports weekly.
4. Assist in merchandising display setup for tests, trade shows, internal meetings and ship tests.
5. Compile voice of the consumer data post key seasons and in-store events.
6. Complete other ad hoc duties requiring basic excel knowledge, as assigned.


To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. Individual file size attachment limit is 10 MB.



  • Bachelor’s degree or more than 1 year of professional work experience in a retail or product-centric role.



  • Prior work experience within Hallmark, preferably within Gold Crown Retail or Hallmark Greetings.
  • Knowledge of Hallmark systems such as MLM, BOB, PLM, RetailNet and Planview.
  • Fundamental understanding of program sample & ship-to-retail processes for Gold Crown.
  • Strong verbal and written communication skills.  Able to reach out & engage with peers across multiple business functions.
  • Comfortable working with and maneuvering large sets of data in Excel.
  • Strong attention to detail.  Highly organized and able to prioritize multiple tasks and deadlines.
  • Resourceful & confident working independently of team.  Comfortable dealing with ambiguity.


In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and checks.



At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.

Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.

Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.


Nearest Major Market: Kansas City

Job Segment: Merchandising, Category Manager, Retail