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REMOTE: Solutions Architect

Date: Sep 6, 2021

Location: Kansas City, MO, US, 64108

Company: Hallmark

Posting End Date: 03/23/2021
Number of Openings: 3






Come join us. You’ll add value to one of the world’s most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product and person we touch.  Our overarching enterprise D&I Framework and plans demonstrate our belief and value in having a diverse and inclusive workforceHallmark’s D&I efforts will continue to represent ongoing progress and reinforce our commitment, as will our intentional focus on bringing more diverse talent into our business and onto our teams. Hallmark has been recognized as one of Forbes and Statista 2020 Best employers for Diversity, Women and New Graduates.  


Who we are… 

The Digital Center of Excellence (DCOE) is the organization within Hallmark Technology that is responsible for: 

  • Building a world-class, consumer-focused caring platform that enables Hallmark’s lines of business (LOB) across the enterprise (Crayola, Crown Media, Hallmark Global) to accelerate their direct-to-consumer product strategies  

  • Developing a Cloud-first, multi-tenant digital platform that provides capabilities and services, such as a unified Hallmark Profile, Product Recommendations, Global Payment services, etc.  

  • Building, securing and operating digital consumer products for Hallmark’s LOBs 

  • Scaling development capabilities to build for Hallmark’s future 


As a member of the DCOE group you'll partner with high functioning, high energy teams of cross-functional disciplines that bring products like Hallmark.com and our Hallmark Gold Crown Omnichannel network to life for our consumers. With a consumer-first focus this group delivers impactful digital solutions that have a direct impact on consumer brand engagement and retention in the digital space, which results in revenue growth and brand relevance. 


What we’re looking for: 

As a Solutions architect, you’ll partner with Product and Delivery Managers to architect and orchestrate building highly scalable and performant applications.  The DCOE Solutions Architect brings strong leadership and development skills including facilitating change, driving design excellence, code quality standards and striving for continuous improvement.  You will be influential in the overarching technology choices for the program and be a guardian of a world-class customer experience.  With a focus on the consumer, you will help Hallmark understand best practices around advanced hybrid / cloud-based solutions, and how to migrate existing solutions and processes to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of continuous integration, deployment, and process automation within Hallmark.  


What you will be doing: 

As a Solutions Architect and key member of the Solutions Architect team, you will:

  • Ensure success in; building and migrating software and services from existing solutions into scalable, resilient, efficient, and secure solutions.   

  • Lead application architect consultant on development projects; and assistance with solution deployments. 

  • Ensure solutions align with Hallmark Architecture Principles. 

  • Develop process improvements and efficiencies; focus on continuous improvement. 

  • Actively seek ways to build, challenge, and add value within scope of assignments. 

  • Provide technical support, on­-call support and support for escalated trouble tickets. 

  • Produce quality deliverables in a proficient manner. 

  •  Act as a technical liaison between customers, service engineering teams and support. 


The ideal candidate must be:

  • Self-motivated with a proven track record in application/technology migrations.
  • Posess the ability to connect technology with measurable business value.
  • Have demonstrated ability to think strategically about business, products, and technical challenges. 

..and will have these other key qualities:  

  • Be great fun to work with. At Hallmark, we like to work hard, but also have fun. In this role, you will love what you do, and instinctively know how to make work fun. 
  • Enjoy working with other architects, delivery and product managers, development & QA Teams; and have a passion for educating, training, designing & building solutions for various projects. 
  • Have a strong understanding of large scale computing solutions - with work experience as a principal developer or architect
  • Hone your current and develop new technical skills, to impactfully contribute to deep architecture discussions and take part in deep-dive education and design to create world-class solutions. 


This is a PROGRESSIVE role that will be filled at the level based on the skills and experience of the selected candidate.  ALSO this role is a REMOTE/VIRTUAL Work Opportunity. Residents of Colorado will be ineligible for this opportunity at this time. 


To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. Individual file size attachment limit is 10 MB.


Basic Qualifications: 

  • BS in Computer Science or related technology or technical fields, or 4 years' equivalent experience 

  • 5+ years of experience as an application architect, including analysis, design, and development experience. 

  • 5+ years experience building REST based APIs and services. 

  • 5+ years experience working with Continuous Integration and Deployment tools. 

  • 5+ years experience working with Identity and Access Management solutions. 

  • 2+ years experience work in an Enterprise environment and processes 

  • 2+ years experience working with Enterprise Service Bus and messaging queues 

  • 5+ years experience with application security architecture (JWT, APM, Cloud Infrastructure) 

  • Experience with end-to-end IT software and systems solution delivery from idea conception, design, development and transition into production operations and maintenance 

  • Experience with Agile methodologies 

  • Held a prior role with responsibility for high scalable/available systems architecture, security, and systems support in a heterogeneous infrastructure environment. 


Preferred Qualifications: 

  • 5+ years experience working with Omnichannel Retail Technologies and E-commerce domains for B2C. 

  • 5+ years experience working with SQL based database technologies

  • Experience delivering Omnichannel technology solutions for a consumer facing retailer and/or CPG company 

  • Expertise with application architecture strategy, governance, compliance, development, and execution 

  • Experience working with API management solutions. 

  • Expertise working with Version Control such as Visual Studio Online, GIT, etc. 

  • Familiar with both SQL and NoSQL technologies such as MySQL, MongoDB, Redis. 

  • Experience working with SDLC 

  • Experience working with Cloud Hosting platforms such as Amazon AWS or Microsoft Azure. 

  • Experience integrating Application Performance Monitoring solutions such as New Relic or DataDog 

  • Experience with continuous integration tools such as Gitlab, Jenkins TeamCity, Bamboo, Octopus Deploy, etc 

  • Experience with implementing disaster recovery, capacity planning, monitoring/alerting of availability/performance, and log aggregation and event management systems. 

  • Proficiency in TCP/IP networking architecture and other core network technologies (DNS, HTTP, Routing, Firewalls, Load Balancers, etc.). 


In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and checks.




At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.

Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.


Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.


Nearest Major Market: Kansas City