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Relationship & Trust Officer

Date: Jun 22, 2022

Location: Kansas City, MO, US, 64108

Company: Hallmark

     reqid: 92830 


Do you want to work for one of the world's most trusted and recognized brands? Hallmark is a company rooted in connecting people. We care for our employees, our communities, and our world. A career at Hallmark means you get to make a big impact and create something that can make a genuine difference. We’re looking for people who want to continue to carry our vision forward.



Our Charitable and Crown department operates a private trust company and single-family office that manages a sophisticated investment portfolio, provides trust management, financial reporting, tax compliance and other services for its clients. Clients include individuals, partnerships, corporations, trusts, and private foundations. This position is an integral role on the client service team.



We are seeking an engaging, empowering, team player to join our client service team as a Relationship & Trust Officer. This role is for someone who is a listener, a connector, and has demonstrated genuine interest in helping people plan and implement personal and financial goals. A successful candidate will be open to serving a diverse client base across a broad range of areas of interests. Strong communication skills are essential, both written and verbal.  This role requires attention to detail, timely responses, and a strong understanding of financial concepts. This role works closely with a sophisticated team of internal and external advisors in the areas of charitable giving, risk management, accounting, tax, and estate planning to enable clients to make informed decisions confidently. We are seeking a problem solver that can present non-standard solutions and is adaptable and flexible in an evolving environment.


This is a broad-based oversight role to meet the needs of high net worth clients in both a single-family office and a private, regulated trust company. This position is also responsible for the administration and compliance of many types of trusts. We are a fast-paced office with a commitment to providing a high level of service to all of our clients. This means you must be able to autonomously organize and prioritize multiple assignments in a changing environment while keeping a positive and professional attitude. A high degree of personal leadership is just as important as your technical, organizational, communication, and client service skills.  You must also be discreet and reliable, able to handle and protect highly confidential financial and personal information, internally and externally.



This position is located out of our headquarters office in Kansas City, MO. Relocation assistance may be available.  This role will require moderate travel based on client’s needs (Up to 25%).


Interested? Follow the application instructions below to apply.



You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. 



The following is required to be considered for this role:

  • Bachelor’s Degree.
  • Demonstrated Skills and Expertise in Microsoft Word, Excel & PowerPoint.
  • Fiduciary professional with CFP or CPA



Your resume and application will stand out if you have:

  • 3-5 years of experience as a relationship manager working with private clients and also possessing fiduciary knowledge in the areas of tax, investing, risk management, and estate planning.
  • Strong client orientation and ability to build strong relationships with diverse clientele.
  • Ability to explain complex information to clients, both written and verbally.
  • Team-oriented, self-directed professional who is focused on results and not perfection.
  • Strong analytical ability and ability to resolve questions arising from account administration.
  • Ability to work in a professional, high net worth, highly confidential environment.
  • Proven ability to take action independently.
  • Holds self to a high level of personal leadership.


In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.




At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.


Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.


Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.


Nearest Major Market: Kansas City

Job Segment: Risk Management, Accounting, CPA, Finance