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Operations Supervisor (1st shift) - Lawrence

Date: Jan 14, 2022

Location: Lawrence, KS, US, 66044

Company: Hallmark

Posting End Date: 10/18/2021
Job Band / Grade: MGR.EX
Number of Openings: 1






Come join us. You’ll add value to one of the world’s most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product and person we touch.  Our overarching enterprise D&I Framework and plans demonstrate our belief and value in having a diverse and inclusive workforceHallmark’s D&I efforts will continue to represent ongoing progress and reinforce our commitment, as will our intentional focus on bringing more diverse talent into our business and onto our teams. Hallmark has been recognized as one of Forbes and Statista 2020 Best employers for Diversity, Women and New Graduates.


Operations Supervisor - Lawrence 


Do you want to work for one of the world's most trusted and recognized brands? Hallmark is a company rooted in connecting people. We care for our employees, our communities, and our world. A career at Hallmark means you get to make a big impact and create something that can make a genuine difference. We’re looking for people who want to continue to carry our vision forward.



The Greetings Production Facility in Lawrence, Kansas is a fast paced production environment that produces greeting cards. Disciplines within the plant include the Production Team as well as Production Art, Production Planning, Engineering, and Plant and Facilities Maintenance. The Greetings Plant priorities are to exceed our customer’s expectations in timing and quality while significantly reducing cycle times and reducing our total cost of product. A disciplined problem solving approach, using a PDCA/A3 tools, by our engaged leadership team and operators is essential to achieving our lead time and cost reduction targets.



The Lawrence Operations Supervisor directs and coordinates activities concerned with production of products, distribution of products, and tooling.  The Operations Supervisor leads up to 35 Hallmark employees (with additional agency employees added during peak seasons), oversees the scheduling and assignment of work, and verifies that production, serviceability, cost, and quality standards are met.  The Operations Supervisor ensures good housekeeping practices and positive employee relations are maintained, and that safety regulations are followed.  The incumbent also provides the customer with the right product at the right time within the cost target.


The Operations Supervisor will:

  • Meet or exceed departmental objectives by communicating job expectations; plan, monitor, and appraise job results; coach, counsel, and discipline employees; initiate, coordinate, and enforce systems, policies, and procedures; provide feedback, written and verbal, that accurately reflects the performance of each individual employee.     
  • Make work assignments to personnel; accomplish work results; establish priorities; monitor progress; revise schedules; identify and resolve problems; report results of the area. 
  • Maintain staff by anticipating personnel requirements; look for out-of-the box solutions to handle peak needs and keep management apprised of those needs; participate in interviewing, assessing talent, orienting, and training employees; develop personal growth opportunities.
  • Demonstrate strong technical knowledge and is regarded as Subject Matter Expert (SME); is seen as a credible source of information and is sought out for this expertise.    
  • Act as a representative of Hallmark to their direct reports and is the resource direct reports seek out; be knowledgeable regarding company policies and any governmental laws/regulations across the various functional areas: Environmental, Safety, Human Resources, Finance, programs such as the Fair Labor Standards Act, Family Medical Leave Act, OSHA standards, etc. that affects the work group and assures compliance with those regulations.


The Operations Supervisor position may be filled at an Operations Supervisor level I, II, or III, depending on experience.


This opening is for 1st shift working 7:30 a.m. to 4:30 p.m.  May be required earlier or later than stated hours depending on business need.


Interested? Follow the application instructions below to apply.



You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. 


In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.



The following is required to be considered for this role:

  • High school diploma, GED or equivalent AND a minimum of 3 years supervising direct reports; OR Associate’s degree or higher.
  • Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook).



Your resume and application will stand out if you have:

  • Bachelor’s degree in supply chain, engineering or production operations.
  • Experience managing direct reports in a manufacturing or distribution environment.
  • Experience with equipment and/or building maintenance.
  • Ability to lead, coach and mentor teams.
  • Strong organizational skills and attention to detail.
  • Strong written and verbal communication skills.
  • Experience with SAP.
  • Project management experience.
  • Adept at seeing opportunities to improve upon the status quo and implementing solutions.
  • Familiarity with Lean principles.



This job is located at our production facility in Lawrence, KS. Relocation assistance will not be provided.  


This opening is for 1st shift working 7:30 a.m. to 4:30 p.m.  May be required earlier or later than stated hours depending on business need.



At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.  Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.  


Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.


Nearest Major Market: Lawrence

Job Segment: Employee Relations, Human Resources