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Production Support Specialist 2nd shift

Date: Jun 25, 2019

Location: Lawrence, KS, US, 66044

Company: Hallmark

     reqid: 28878 


You need a job. You want a career. Working someplace you can be yourself and belong while creating something that makes a difference. Something that makes the world a better place. Perfect timing. Hallmark is looking for someone like you.

People rely on us to help them connect and express their emotions through products and services that enrich lives every day. They trust that we know their needs and that we are focused on innovations that will allow them to enhance their relationships. We have a competitive mindset and “play to win” with our retailers and consumers. We work with courage and conviction, always seeking to adapt and learn. It is an exciting time to be in the Greetings business at Hallmark! 

Does this sound like you?

The Production Support Specialist position reports through the Lawrence Production Center and may be in several departments.  Individuals in these departments have a variety of duties that support the production departments in various ways.      

This opening is on 2nd shift (3:30 pm –Midnight), Monday through Friday.

The Production Support Specialist in Lawrence has a variety of duties that support production in numerous ways.  Prepares greeting card stock for the Cutter to cut.  Jogs, skids and moves stock to the cutter.  Carries stock to skids and moves finished skids into the outgoing area.  Responsible for complete make-ready, run, monitoring and maintenance.  Removes die cut cards from full sheets either using a hammer or by using an Automatic Card Extractor (ACE).  Performs make-readies on the ACE and prepares rails/bars and press set-up.  Responsible for quality sampling and stacking cards onto skids according to register, blockouts, salvage and spoilage.  Determines when adhesive will be mixed and when test will be performed on the mixture.  Responsible for ensuring that the ingredients are in the area for mixing the adhesive.  Assists the Webtron press operator with press set up and changeover, make-readies, machine adjustments and routine preventative maintenance procedures.  Responsible for supporting the production areas by ordering the correct stock, moving components in and out of the areas, inputting information on the computer system, and maintaining a clean, safe, work environment. 

Positively participates in performance dialogues and other team problem-solving activities.  Sets up and operates a Gem/Cello machine, wholesale sealer, accumulator and shrink tunnel which shrinks poly film around wholesale unit of specialty items and/or operates a lift truck and keeps track of stock in the OAI.  Performs all paperwork assigned involved in moving stock, either into or out of the department.  Packs finished goods on a packaging line.  Identifies potential problems, and shows willingness to proactively work on problem resolution and alternative solutions to traditional methods of operation.  Flexibility is key as the incumbent will be expected to move to different work assignments as needed.

Position may be in several departments and incumbent will be expected to learn and perform multiple assignments within this job classification.

In this position you will:

  • Perform make-ready duties on the Gem/Cello machines, ACE press and Webtron presses.  Set up wholesale sealer and pack product into shipping containers.  Mix adhesives and assure the proper ingredients and quantities are available in the area. 
  • Execute Quality System including preflight, sampling plan and the removal of salvage/spoilage.  Perform quality and/or adhesive test and report results in a timely manner.  Plan and maintain the workflow through the department in accordance with work schedule.  Order and deliver stock, cartons, and other components needed for production to the work area. 
  • Achieve and continually improve specified production including production goals, throughput, etc. during training.  Participate in performance dialogues and team problem-solving activities.  .
  • Complete regular press maintenance and cleaning, including TPM’s.  Move skids of stock into and away from the press, including completion of related paperwork.  Transport and handle hazardous waste material in accordance with all Federal, State, and Local regulations.  Be certified to operate power lift equipment and skid inverting machine. 
  • Demonstrate the flexibility and teamwork to positively influence how goals are accomplished within shorter periods of time.  Effectively communicate information to the next shift to ensure consistency and continuous operation. 
  • Utilize good safety practices.


You must show how you meet basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields.  Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. 

In compliance with the Immigration Control and Reform Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States.  Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks. 


The following is required to be considered for this role:

  • High school diploma, GED or equivalent
  • Ability to grip and push/pull lifts of stock 2”-3.5” thick, 80-120 times per hour
  • Ability to lift 20-30 lb stacks of stock, 60-80 times per hour, with frequent lifting throughout the shift of 40-60 lbs
  • Ability to constantly stand, walk, twist, bend, and reach at/above shoulder level
  • Ability to constantly perform repetitive hand/wrist motions and fine motor skills


Your resume and application will stand out if you have:

  • Basic math, written and oral communication skills
  • Ability to organize and set-up work area and reorganize as priorities change.  Ability to work under pressure
  • Ability to understand the computer and ordering systems and successfully operate both systems
  • Ability to understand and follow established safety procedures and transport hazardous waste material in accordance with all Federal, State, and Local regulations
  • Ability to accept other duties as assigned
  • Ability to learn and retain knowledge
  • Ability to work in a team environment and be able to contribute positively during problem solving sessions


  • Must pass certification to operate power lift equipment and skid inverting machine.
  • Work overtime as required during peak seasons
  • This is a climate-controlled manufacturing environment with normal physical injury hazard.
  • There is some noise and hearing protection is required by Hallmark.

This position is located in Lawrence, Kansas.  Relocation is not provided.

Hallmark believes in enriching the lives of our employees by offering benefit programs to help you:

  • Take care of you and yours: We offer comprehensive medical, dental and vision benefits, as well as discounts on elder care, child care, education assistance and adoption assistance.
  • Save for your future: Through profit sharing, you share in the success of Hallmark. We also offer a 4% match on 401(k) contributions.
  • Enjoy your time: Maximize your work-life balance through Paid Time Off (PTO), paid holidays, community volunteer opportunities and discounts on product, entertainment venues, amusement parks and sporting events.
  • And More! 


Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.


Nearest Major Market: Lawrence

Job Segment: Industrial, Manufacturing