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Lean Strategy & Implementation Manager

Date: Jul 5, 2019

Location: Leavenworth, KS, US, 66048

Company: Hallmark

     reqid: 30005 



Do you want to work for one of the world's most trusted and recognized brands? Hallmark is a company rooted in connecting people. We care for our employees, our communities, and our world. A career at Hallmark means you get to make a big impact and create something that can make a genuine difference. We’re looking for people who want to continue to carry our vision forward.


People rely on us to help them connect and express their emotions through products and services that enrich lives every day. They trust that we know their needs and that we are focused on innovations that will allow them to enhance their relationships. We have a competitive mindset and “play to win” with our retailers and consumers. We work with courage and conviction, always seeking to adapt and learn. It is an exciting time to be in the Greetings business at Hallmark! 



The Lean Strategy and Implementation Leader (LSIM) is the Lean subject matter expert (SME) for Leavenworth who will lead strategic and operational efforts to realize, sustain and extend investments made in business process initiatives.  The LSIM develops lean process management capabilities and embeds practices that yield immediate and long term consumer and financial benefits for Hallmark.  In collaboration with the Plant Manager, the LSIM is responsible for enabling the plant personnel and key business partners with process-centric behaviors to deliver reliable and predictable business results.  The LSIM teaches and coaches all levels of Hallmark employees to create a Lean business system and problem solving culture. To ensure standard work and success on implementation deliverables, the LSIM influences and collaborates with multiple partners and process owners. This includes driving end to end process management and standard work within the supply chain and with applicable business partners.  The LSIM is responsible for improving results and driving cost savings by proactively identifying areas for improvement, managing lean initiatives and projects, utilizing lean tools and techniques, analyzing and reporting key metrics, communicating continuous improvement activities, and training team members to accomplish the same. The LSIM must be an advocate for building a lean culture in the plant and champion opportunities for continuous improvement initiatives.



The Leavenworth Production Center has a strong team environment filled with great opportunities to expand understanding and application of process improvement and lean methods and tools.  The role allows you to build Hallmark business acumen and exposure as your work can take you into all of Hallmark’s businesses.  You’ll engage in solving business problems that directly affect Hallmark’s priorities and strategies that are critical to Leavenworth and Gift Presentation’s profitable growth.  Your work also is a critical component in addressing the need for cultural change to build a culture of end to end problem solvers and continuous improvement: WE CANNOT BE SATISFIED WITH THE STATUS QUO.


Interested? Follow the application instructions below to apply.



You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. 


In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.



The following is required to be considered for this role:

  • Bachelor's Degree
  • Minimum 3 years of process management or Lean experiences



Your resume will stand out if you have:

  • Experience in developing and implementing continuous improvement initiatives
  • Completed Lean and/or problem solving training/coursework (must be listed on your resume, cover letter, or in the application fields)
  • Experience facilitating discussions and/or meetings
  • Excellent communication and partnering skills
  • Master's Degree
  • Working experiences in a lean manufacturing role within an industrial setting
  • Lean application experience and/or Lean certification is preferred
  • Ability to demonstrate disciplined approach to root cause problem solving (ex. A3s)
  • Experience building a Lean business system
  • Broad business acumen including strategic thinking skills and consumer/customer understanding skills; organizational and strategic agility
  • Process understanding and applied cross-functional leadership experiences
  • Consistently strong history of executing to business-valued results and team-led accomplishments through leadership, influence, organizational skills and problem solving (vision, clarity, and courage)
  • Process management skills, including prioritization skills, drive for results, and managing vision and purpose
  • Interpersonal savvy, conflict management skills, and the ability to lead and motivate others
  • Must be passionate about problem solving and have the ability to deal with ambiguity
  • Strong knowledge of production operation, including equipment, materials, work flow, etc.
  • The ideal candidate will be an intellectually curious, humble learner and will have the ability and desire to request feedback to reflect/act upon in order to continue learning and developing skills.



At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.

Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.

Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.


Nearest Major Market: Kansas City

Job Segment: Plant, Plant Manager, Manufacturing