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Central Region - Territory Manager

Date: Jan 13, 2021

Location: Saint Louis, MO, US, 63105

Company: Hallmark

     reqid: 77827 


Come join us. You’ll add value to one of the world’s most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product and person we touch.  


Our overarching enterprise D&I Framework and plans demonstrate our belief and value in having a diverse and inclusive workforce. Hallmark’s D&I efforts will continue to represent ongoing progress and reinforce our commitment, as will our intentional focus on bringing more diverse talent into our business and onto our teams. Also, Hallmark has been recognized as one of Forbes 2020 Best Employers for Diversity, Women and New Grads. 



The Territory Manager (TM) - Central Region directs the retail execution of Hallmark service activities across all mass channel banners for approximately 600+ accounts. This Region is part of the Global Merchandising Service (GMS) customer team. We are responsible for driving strategic alignment, store level retail execution and revenue growth with major retail chains. Some of our key customers include Walmart, Walgreens, Dollar Tree, CVS, and USPS to name a few. These are some of Hallmark's largest retail customers.



The Territory Manager will effectively lead a team of part-time service employees; approximately 14 direct reports (Territory Supervisors / Territory Trainers) and about 100-120 indirect store level Retail Merchandisers to ensure service execution of all product and programs. The TM is responsible for hiring, training, legal compliance, assessing and managing performance, conducting and delivering performance reviews, developing talent, and recognizing, and rewarding strong contributors



  • a great manager of people
  • a respected influencer of others
  • adaptable – driven in an ambiguous, changing environment
  • one who understands and loves the business of retail, execution and leadership



  • Maintain current and develop new store level relationships through interaction with district management, store management, and other chain headquarters management, and others as appropriate. 
  • Be responsible for reviewing and selling placement of key programs that will be located outside of the Hallmark greeting card department in certain chains.
  • Be accountable for achieving all scorecard measurements which include revenue growth, service compliance and successful management of service budgets.


The ideal candidate is currently located in the St. Louis, MO  area.


If this sounds like the next exciting step in your career – then follow the application instructions below to apply.



You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.


In addition to other pre-employment contingency checks, a driver check will also be completed.  Individuals with three or more driving-related violations in a 3-year period, and those with a record of any driving-related violation or offense involving drugs or alcohol with the last five years will not be eligible for this position.



The following is required to be considered for this role:

  • 1+ years Mass Channel, drug store, food store, consumer product goods (CPG) vendor or retail experience
  • Professional experience using Microsoft Word and Excel
  • Cannot have three or more driving-related violations in a 3 year period, or a record of any driving-related violations or offense involving drugs or alcohol within the last five years.



Your resume and portfolio will stand out if you have:

  • 3+ years Mass Channel, drug store, food store, consumer product goods (CPG) vendor or retail experience preferred
  • Bachelor’s degree preferred
  • Ability to work independently
  • Leadership & people management skills: ability to direct, manage and motivate a part-time service team
  • Organizational & time management skills: ability to multi-task and manage multiple, changing priorities
  • Communication skills: ability to communicate effectively (written & verbal)
  • Customer relationship building skills: ability to develop current and new customer relationships
  • Preference will be given to candidates currently living in the market




At Hallmark, we help people feel connected to what matters. That’s true of our employees, just as it is our consumers. Providing benefits that support the lives and wellbeing of Hallmarkers is among the most important investments the company makes.

Hallmark benefits are designed to give you choices. Wherever you are in life, we want you to find the benefits that are right for you and your loved ones. Explore the Hallmark Benefits Guide to learn more.

Hallmark is an equal opportunity employer.  All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.  Principals only please.


Nearest Major Market: St Louis

Job Segment: Field Sales, Outside Sales, Merchandising, Sales, Retail, Part Time